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Insurance & Benefits

Insurance Providers (effective 7/1/2018)

Anthem Blue Cross PPO
Customer Service: 833-674-9256
UCSF Benefits Quick Start Guide

Anthem Blue Cross HMO
Customer Service: 833-674-9257
UCSF Benefits Quick Start Guide

Dental and Vision Plans

Trainees will not receive cards for the dental and vision care plans.  When youmake an appointment with a dentist or an optometrist for yourself or your dependents you need to give the provider the primary enrollee’s Social Security Number and date of birth. You can register at Delta Dental and VSP to learn more about their benefits and find a provider.

Dental dental coverage details

VSP coverage details

Disability Claims

Disability Claims are manage by Cigna. The easy and fastest way for a member to file a claim is to call Cigna directly at 1-866-562-8421. Contact with questions. 

Long Term Disability, Life, AD&D Insurance

See the UCSF Residents and Fellows HR site for more details

Important Benefits Details

Mental Health

Both medical plans (HMO and PPO) have a mental health component. Anthem Blue Cross HMO members access care through the HMO medical plan and can find providers through the HMO - Find a Doctor  search tool. Anthem Blue Cross PPO members access care through the PPO medical  plan and can find  in network providers through the PPO - Find a Doctor  search tool. 

How to Change Primary Care Physician for HMO Plan

Anthem Blue Cross HMO members may change their primary care provider (PCP) during the year. Members should call Anthem Blue Cross HMO at (833) 674-9257 Monday through Friday, 8:00 a.m. to 8:00 p.m. (Pacific) to change their provider. Use the HMO - Find a Doctor  search tool to find providers.

How to Find Anthem Blue Cross PPO Doctors 

Anthem Blue Cross PPO members can use the PPO - Find a Doctor search tool to find in network providers.

Change in Domestic Partnership Status

If a you have a dependent enrolled under the status of a domestic partner and there is a change in relationship status (e.g., marriage or end of relationship) please inform the Education Office ( of the change in status. 

Address Changes

Please notify the Education Office ( if your home address has changed so we can notify your insurance providers. 

At Your Service Online (AYSO)

Log into AYSO via MyAccess to access your paystubs, W-2 and other tax documents, and to update your withholdings. Please note that you will NOT find any details about your health benefits under Current Enrollments in AYSO because benefits for trainees are not administered through the UC payroll system. Please contact the Education Office or the GME benefits office if you have any questions or need to verify enrollment. 

GME Benefits Office Contact Info

Sharon Mendonca (
Box 0831
Phone: (415) 476-6529
Fax: (415) 476-2328

Financial Resources

The UCSF School of Medicine is sensitive to the high cost of living in San Francisco as well as the financial strain on most residents and clinical fellows. The UCSF GME has provided a list of financial resources to help residents and fellows during their training at UCSF.

Discontinued Insurance Providers (prior to 7/1/2018)

Health Net (HMO)

Group Number: 55509D/F 
Customer Service: 800-638-3889 
Health Net

Blue Cross (PPO)
Group Number: 175138M001
Customer Service: 800-759-3030 
Blue Cross

Delta Dental
Group Number: 510-1001
Customer Service: 800-765-6003 
Delta Dental

Vision Service Plan (VSP)
Group Number: 12170630-0001-0001 
Customer Service: 800-877-7195 

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